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SCVO training & events privacy notice
We will also ask you for feedback after you have attended an SCVO event, training course or webinar.,To submit a request for your data, please contact us by email, post or telephone, please use the contact, us by email or phone at: enquiries@scvo.scot or 0800 169 0022 Your right to complain If you have a complaint
Fundraising in Scotland: survey report
23 September 2015
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, and to have confidence in that complaint being dealt with.,Many respondents highlighted that even in the absence of laws being broken or complaints being made,,it through to completion, often because of unclear or time-consuming complaints processes.,In addition, the survey showed that very few people actually go through with a complaints process.,‘complaints’ we need to allow members/supporters to give less formal feedback in a way that is properly
https://scvo.scot/p/10195/2015/09/23/fundraising-in-scotland-survey-report
Designing the Self-Regulation of Fundraising in Scotland - Summit report
to get to fundraisers as they often don't see the complaints There is a wider issue of good governance,the new regulator that is based on organisational size Giving the public & donors a voice – getting feedback,, dealing with complaints and improving transparency We could have a rotating body of lay people on the,The increased focus on feedback – both positive and negative – from donors could ensure a more pro-active,, less negative way of identifying issues, eg incentivise feedback on websites, just giving, ‘trip advisor
Charity sector data strategy and innovation with Elasticsearch
5 June 2019
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One of the main complaints about the sites at the time was the search facilities on each of them.,for content across all our other websites, and for Goodmoves to show our training courses, TFN news posts,, and posts by organisations, as well as many other use cases.,We’ve even seen the following feedback: "It's now very easy to refine the job search as you go.[...],This blog post was also published as a guest blog with Elastic.
https://scvo.scot/p/31612/2019/06/05/charity-sector-data-strategy-and-innovation-with-elasticsearch