CoEL has been establish for 22 years and provides advice, information and emotional support to adult unpaid carers in East Lothian. We are in contact with just over 3,200 carers and provide direct support to approx. 40% of them in any one year. There has been a significant rise in demand for our support with a 34.1% increase in the average number of carers being supported per month over the past 2 years alone. Some of this reflects increased demand following the Carers Act but it is also driven by a growing number of recommendations from current service users. While positive, this growth has also put our support under pressure but we have maintained high levels of outcomes from our support with 90.2% of carers reporting feeling better able to cope as a result.
- From 12th August 2019 to 31st March 2020
- Award: £6,305 via Call 3
- Data published on 360Giving
- Charity registered in Scotland SC027000
We are applying to Strand 2 to support 2 separate (but important) aspects of organisational development. Firstly we want to invest in the skills of our team of CoEL's Carer Support Team by funding staff to participate in Seasons for Growth adult programme companion training (our 2 staff members who work with parent carers would also participate in the parent programme "add on" training). The Seasons for Growth programme aims to build resilience and bring hope and confidence to adults who have experienced significant change or loss in their lives - as is often the case for unpaid carers while the cope with huge changes in relationships and in their lives, loss of companionship and aspirations for the future, and often ultimately death and bereavement. Secondly, we are applying for training / consultancy to enhance both CoEL's and other Carers Centres use of the Charitylog Client Record Management system. CoEL was the first Carers Centre in Scotland to adopt Charitylog and we have been using it since early 2016. It is well embedded in our day to day operations and we have shared our experiences of using the system with a number of other Centres. However, we are conscious that our usage of the system has remained largely static. We have not been able to take full advantage of system enhancements nor were we aware before preparing for this CATS3 application of the bespoke developments brought in by Dizions (the company who created and maintain Charitylog) to support the Scottish Carers Centres who recently adopted the Charitylog through the first round of CATS funding. We are therefore applying for 2 days training and consultancy from Dizions to work directly with CoEL to support and enhance our usage of the system and take fuller advantage of system enhancements to date. Furthermore, CoEL has lead discussions with the several Carers Centres in Scotland who are now using Charitylog, about the setting up of a Scottish Charitylog user forum where all centres can learn from each others' experiences. Although all centres are at different points in their adoption and familiarity with Charitylog, there is a strong appetite amongst us all to take this forward as we all see this as becoming a self-sustaining and very cost effective way of getting best value from Charitylog and to help ensure that all centres can maintain this over time. This approach is very much supported by Dizions. CoEL is therefore applying on behalf of all the centres who would be involved in the user forum for 2 additional days consultancy and support from Dizions to act as a catalyst for, and to support the setting up of, the user forum.