- Clackmannanshire Citizens Advice Bureau
Aims & objectivesNot supplied
- Job number
- Time of attendance
- 3 days week 1 & 4 days week 2
- No of references
- Not supplied
- Hours (per week)
- Not supplied
- Salary (£/hr)
- £6.15 - £8.21 per hour depending on age
Offer administration support to other staff working on the projects, to include maintaining accurate, confidential records in keeping with the CAB service requirements.
Maintaining any databases that the project workers use and ensure that any savings made to clients following advice/assistance are recorded.
With the support of the project workers, implement client triage procedures, handle incoming/outgoing mail, manage appointments & update the project calendar.
To assist with the promotion & marketing of the projects through production of information leaflets/flyers/press releases and social media and to assist in the distribution of materials.
To assist the project workers at presentations to outside agencies by ensuring all material required is produced & available in advance of the presentation.
To assist the project workers with training for volunteers, other advisers & outside agencies in order to increase knowledge of these issues.
Attend and take minutes of project meetings & circulate minutes to all involved.
Report to the Project workers & Project Supervisor
Good standard of general education
Good knowledge of Microsoft software and related packages
Experience in office systems and procedures would be an advantage
Good spoken & written communication skills
Ability to work as part of a team
Organisational & good time management skills
Ability to work in a busy office environment
Able to follow instructions and use initiative as appropriate
Honest and trustworthy
Respect for confidential information
Commitment to team working
Commitment to equal opportunities policies
Willingness to work flexibly in response to changing organisational requirements
A willingness to undertake training identified.