Receptionists & Admin Support Grassmarket Community Project

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Organisation information

Grassmarket Community Project

Charity registered in Scotland SC041674

Good HQ

Aims & objectives

The Grassmarket Community Project offers a mixture of education programs, social enterprise and social integration activities. Currently these are delivered through cookery, gardening, woodwork, art, music and textiles programs. Free meals are served to participants in the project as well as those in need. The Grassmarket Community Project, a partnership between the Grassmarket Mission and Greyfriars Kirk, is about supporting people through transitions in their lives and about re-connecting disengaged people. This is the ethos that underpins all the elements from cooking to social integration, work opportunities to social contact, advice to arts. Though founded on work with those traditionally labelled ‘homeless,’ this project has been extended to adults who are facing ‘deep social exclusion’ and have been marginalised by lack of opportunity, skills and aspiration.
Job number
Time of attendance
Mon to Fri 9am-1pm and 2-4pm
No of references
Hours (per week)
Possibility of flexibility as agreed/suited for candidate/GCP
Salary (£/hr)
£9 per hour

Job description

Key Tasks and Responsibilities

• Provide a professional “front-of-house” response to all telephone, email and in-person enquiries from members and the general public.

• Provide efficient office services including dealing with mail, filing and photocopying.

• In conjunction with the Administrator, update the members’ database and prepare reports as required.

• As and when skilled to do so take minutes at meetings

• Assist with updating the website, as required.

• Create, update and amend documents as required

• Contribute to the members weekly bulletin as required

• Ensure the reception area is tidy, well organised and provides a safe working environment for employees and volunteers.

• Liaise with staff, project members and volunteers.

• Assist with keeping the members activity book

• The above is not exhaustive and may include any other reasonable requests.

Key Skills and Experience

• Interest in working with adults dealing with mental health issues, addictions and/or homelessness

• Interest in a career in administration

• Excellent communication skills

• Strong organisation and time management skills and ability to use initiative

Person specification

Key Competencies

Excellent oral and written communication skills and strong inter-personal skills.

Efficient organisational skills (desirable)

Experience in all Microsoft Office applications

Ability to work on own initiative to agreed plans and targets

Flexibility (desirable)

An interest in community activity which promotes inclusion

Good telephone manner

Welcoming attitude

Ability to work well within a team and alone

PVG/disclosure requirements

Required - can start subject to a successful Disclosure/PVG scheme membership