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Place-based digital inclusion
What is ‘place-based’ digital inclusion?,up to provide holistic support for supporting people online, taking a place-based approach to digital,inclusion supports a range of community-wide benefits for citizens.,In February 2022, we released our interim learning report ‘Taking a Place-based Approach to Digital Inclusion,Our digital inclusion team will guide participants through practical exercises, offering hands-on experience
Digital inclusion sessions
We will tailor our bespoke support specifically to help you approach digital inclusion sustainably.,tools in their job we will tailor our support to help you understand what digital inclusion is We will,guide you through best practices on how to do digital inclusion If you are already delivering digital,inclusion support you understand digital inclusion and know how to do it we will tailor our support,inclusion (what works in developing and delivering your approach to digital inclusion) Digital Champions
Planning your digital inclusion support
This section gives you an overview to follow for any digital inclusion project.,The remaining sections of our guide provide the detail about each area.,Starting your digital inclusion journey Here are some key things to consider when planning your digital,inclusion support journey: What do your services users need? ,Let your service users and wider networks know about your digital inclusion support.
Your users
need to help your users to get online, develop their skills or access devices and connectivity see our guide,to Digital Inclusion.,It offers two short checklists that users can complete with your support.,ensure you familiarise yourself with these features, and design and test your service so that it is inclusive,This insight will let you choose an approach that strikes a balance between your ideal functionality,
New service delivery models
, see our How To Guide: Digital Services SCVO in collaboration with Third Sector Lab are also supporting,See this guide from Cast on the principles behind developing good digital services. ,Remember the need to protect privacy and support good safeguarding practice where users are sharing personal,A good approach is to try small projects over a short timeframe, then 'persevere' with what is working,Think about issues around social and financial inclusion.
The role of the Digital Champion
It can also feel like a big responsibility and this guide is here to help support you.,A good Digital Champion is: Friendly, approachable, and eager to help others learn new skills A good,In this guide we will use the term ‘Digital Champions’ to cover all these terms.,a specific paid post to promote digital inclusion.,Example:Alison works as a Digital Inclusion Officer for a local community organisation, it’s a new post
Village halls as digital champions
about how you could support people with their device and connectivity needs: The skills to use a device,That’s the same for digital skills: without the Essential Digital Skills and the motivation to use the,Support local volunteers to become digital champions.,Understand Essential Digital Skills.,for supporting a learner.
https://scvo.scot/support/village-community-halls/digital/digital-champions
Engaging with a new learner
Embedding digital inclusion support into your service can help.,Digital Champion Keep it frequent, informal and flexible You will need to tailor your delivery approach,Digital Champion Build digital skills support into everyday interactions You can help people to build,This approach is best suited to an ‘embedded Digital Champion’.,Digital inclusion is about ensuring that everyone who wants to be, has equal opportunity to be online
SCVO Annual Review 2020-21
For example, our digital inclusion work, our Coronavirus Third Sector Info Hub, and our one-stop-shop,For example, our digital inclusion work, our Coronavirus Third Sector Info Hub, and our one-stop-shop,services, digital inclusion and remote working, and hosted a range of practical and discursive webinars,v=dKwzktQAPUE Digital An update on our work in digital participation, inclusion and evolution This year,to support learning and developing long term digital skills.
User insight
These needs should guide your digital inclusion project.,Here are some ideas from existing and emerging digital inclusion activities: Help them navigate options,They can also help for 'try at home' approaches before someone might choose to invest in personal WiFi,Having a connected device is one part of the digital inclusion jigsaw.,Motivation You will need to motivate people by keeping your digital inclusion support person-centred.
