The voluntary sector in Scotland delivers services that cut across all areas of life. Many organisations have been able to adapt to digital channels during the lockdown. In lots of cases this has helped to test approaches that didn’t feel possible previously.
In line with Government guidance, it is important to consider whether digital delivery is still the safest and best option for your staff, volunteers and users. For information about online safety and privacy see our guide to Digital Services.
Face to face services
Essential services, such as foodbanks, have continued to operate during lockdown. Other services that rely on face to face interaction, such as walking groups, should review the timescales in the Scottish Government routemap when planning to resume activity.
As part of the routemap review on 10th Sept 2020, it was announced that Scotland will remain in phase 3. The number of households and people that can meet socially has been reduced.
However, voluntary and community services do not need to follow the household guidance- they should follow the most relevant sector guidance (if in doubt the CLD guidance is a good starting place). In this short clip, Jason Leitch, National Clinical Director outlines issues to consider if you are planning to restart face to face support groups:
A very wide range of activities are carried out across the voluntary sector, from early years childcare to addiction support groups. You should review the range of sector guidance, and ensure you are applying all of the advice that is relevant to the types of activity that your organisation delivers:
- culture and creative sector support
- caravan sites and holiday parks
- retail sector guidance
- tourism and hospitality sector guidance
- guidance for creative studios and shared workspaces
- events sector guidance
- guidance for museums, galleries and heritage attractions
- physical distancing in education and childcare settings
- guidance for the community learning and development sector
- childminder services guidance
- advice for unpaid carers
- guidance on domestic abuse
- guidance for social landlords
- information for homelessness services
- community food-growing spaces
- guidance on safer public spaces – urban centres and green spaces
The resources below link to information produced by voluntary sector support organisations.
Comprehensive guidance covering the range of support activities taking place in communities, from collecting
prescriptions to preparing food.
by SCDC and Public Health Scotland
Practical guidance on a gradual and phased resumption of youth work services. Updated on 4th September 2020.
Guidance for a range of specific sports, and sports governing bodies.
by Sport Scotland
Support available to unpaid carers, including information on wellbeing, staying safe and managing food and
by Carers Scotland
Information, toolkits and webinars to help social farms and gardens reopen safely.
by Social farms and gardens