Citizens Advice Scotland
Citizens Advice Scotland (CAS), our 60 member Citizen Advice Bureaux (CAB), the Citizen Advice consumer helpline, and the Extra Help Unit, form Scotland’s largest independent advice network. Advice provided by our service is free, independent, confidential, impartial and available to everyone. Our self-help website Advice for Scotland provides information on rights and helps people solve their problems.
In 2017/18 the Citizens Advice network helped over 295,000 clients living in Scotland. Over 3,250 paid staff and volunteers provided advice and assistance with over 765,000 issues. With support from the network, clients had financial gains of over £138 million and our self-help website Advice for Scotland received over 3.2 million unique page views.