Digital Champions in social housing

The Digital team at SCVO are working with some great partners to develop a network of digital champions working in social housing around Scotland and we’re looking for organisations to join us

People living in social housing are 20% less likely to have the digital skills they need, than people who rent privately.

But there are a range of different approaches that can make a big difference to this statistic, and support wider and more equal digital access and skills for all tenants.

“Digital Participation is important in every sector but especially in Housing. We frequently engage with tenants, residents and the wider community not just on issues around bricks and mortars but also welfare, community inclusion, education and culture. Wither it’s supporting a tenant to get online to pay their rent or report repairs, encouraging people connect to friends and family via social media or just talking about your favourite Netflix show, these opportunities need to be embraced.”  

Rory Brown. Govan Housing Association 

The team are offering a comprehensive training and support opportunity, fully funded for up to 30 Housing Organisations from across Scotland.  

This will include:  

  • work to identify a digital motivator with the organisation,  
  • a two day residential bootcamp to inspire and support the motivator 
  • short and informal surgeries with digital champions from across the staff team 
  • support to record and monitor digital inclusion activity 
  • access to credit rated qualifications for involved staff to aid career progress 

These digital champions will be in roles that support people who are facing multiple disadvantages. They will make sure that digital is a tool to overcome some of these disadvantages, rather than something that increases inequalities. 

We aren’t reinventing the wheel, but are building on what works, and where the greatest needs are.

How inspiring it was to be in a room full of dynamic, like-minded colleagues from different associations and housing providers who have our customers at the core of what we do, who see digital as an integral part of our service rather than as an afterthought. The 2 day session was quick paced and engaging, and I came away not only with a plan of how to move forward, but with existing networks strengthened and new and exciting links formed that will help me to implement this plan for the benefit of customers and colleagues alike.

Debs Allan, Linston Housing Association

If you are interested in finding out more and registering an interest in taking part please get in touch with us.

You can go to the expression of interest form using the button below, or talk to us by tweeting @digiscot or by emailing

Register your interest
Page last modified on 8th May 2019

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